Client Testimonials

Client Testimonials

"Excelente atención son muy profesionales especialmente eyvi fue muy amable y rápida en el proceso les agradezco mucho" 
- Wilmar P.

"Great customer service! Marzia was very helpful and nice."
- Briana M.

"I had a wonderful experience working with Marzia. She was very professional, attentive, and went above and beyond to make sure I understood all my options. She explained everything clearly, answered all my questions with patience, and helped me find the right coverage. I truly appreciate her dedication and highly recommend her to anyone looking for an insurance agent who genuinely cares about her clients."
- Zebo M.

"The very best service from Marzia eve. Nice lady very informative"

- Bahman B.

"My Favorite Agent,Great Service always in the last 2 years. Thank You"

- Adjhy K.

"I just want to express how truly grateful I am for Marzia's incredible customer service from the very beginning. She has been a tremendous help in navigating all my DMV and insurance issues, always patient and understanding. Her support has made a challenging process so much easier, and I can't thank her enough. She truly deserves all five stars!"

- Arbie B.

"Marzia has helped me a few times now and she’s very helpful. I feel I’m in good hands every time she helps me with my insurance needs."

- Geo E.

"Ayuda rápida, amabilidad y siempre buscando opciones para obtener mejores beneficios"

- Leena R.

"Luis was super helpful! I had a specific situation going on and he accommodated and went beyond to what I needed! Thanks again Luis!"

- Shealy C.

"Marzia really help me out a lot , super fast and easy ! Got it done in 1 day ."

- Manuel C.

" The best experience i had buying my car insurance! With the Best rates! Fast and ease! The agent was very helpful, knowledgeable, patient, understanding, and polite! Very grateful as I was overpaying for so long! I am extremely happy and once again grateful!"

- Stella K.

"Very good at communicating and very helpful and fast!!!"

- Gigi C.

"Madrid Insurance me ayuda con todas mis registraciones, trabajan rapido y eficiente y me entregan mis sticker y registracion al instante para no ir al DMV, Los recomiendo mucho-"

- Armando E.

"Marzia from Madrid insurance services She’s very professional , highly recommended thank you Marzia."

- Y&O Moving and Storage

"I been customer at this location for years now between going in there in person and taking care of stuff over the phone it has been an awesomeness experience even their text services is awesome making it easy and convenient."

- Cesar B.

"Marzia is excellent on assisting me with my car needs. Amazing she goes about and beyond to give me the best deal great prices."

- Jazmine Q.

"Muy buena empresa, es la única que piensa en el bienestar de las personas, amables y muy económica...buena atención al cliente."

- Jorge L.

"I had an excellent experience working with Madrid! From the moment we first spoke, they were knowledgeable, patient, and truly took the time to understand my needs. They explained all the available options clearly and helped me choose a policy that gave me both peace of mind and great value.

What stood out the most was their attention to detail and genuine care they weren’t just trying to sell a policy, but actually made sure I was protected in the right way. Their professionalism and responsiveness made the entire process smooth and stress-free.

I highly recommend Madrid to anyone looking for a trustworthy and dedicated insurance agent. You’ll be in good hands!"

- Miran N.

"I had a great experience with Marzia at Madrid Insurance. She was incredibly helpful, knowledgeable, and patient throughout the entire process. Marzia took the time to explain everything clearly and made sure I got the best coverage for my needs. Her professionalism and friendly attitude made working with her a pleasure. Highly recommend her services! She is the Best🫡"

- Shoaib N.

"Tengo mis 2 vehiculos asegurados con Madrid Insurance. Ana me ayuda y hace buen trabajo."

- Cesar R.

"I recently had the pleasure of working with Marzia, and I cannot recommend her highly enough! From our very first interaction, it was clear that she is not only incredibly professional but also genuinely nice and approachable. She took the time to understand my needs for both commercial auto DMV services and personal auto insurance, providing me with tailored solutions that perfectly suited my requirements.

Marzia’s expertise in the insurance field was evident as she guided me through the process, answering all my questions with patience and clarity. Her attention to detail and commitment to customer service made the entire experience seamless and stress-free.

If you are looking for an agent who knows how to handle clients with care and professionalism, Marzia is the one to choose. I wholeheartedly recommend her and Madrid Insurance for any insurance needs you may have, whether it's for commercial or personal auto insurance. Thank you, Marzia, for your outstanding service!"

- Safia W.

"This company got me an amazing price on my commercial and auto Insurance policy's. They were able to save me a tone of money and also made it super easy and quick. Ann and Alvaro are the two agents that helped me and I highly recommend you have them help you also."

- Kyle C.

"Eduardo has being helping me with my commercial ins since day 1. 2 years now and he still here when I need certification done he's always available even after hours I highly recommend Madrid ins thanks."

- Israel Z.

"Since the beginning of my filling for my truck insurance, Eduardo was very helpful and tentative to all my questions and concerns he was fast on responding either text or calls 💯 percent recommend him and Madrid insurance."

-Jorge S.

"Very courteous, always available, are willing to work with you."

- Patricia G.

"Very helpful, kind and will definitely not get disappointed."

- Illiana E.

"Muy atento y da soluciones acertadas"

- Humbero V.

"Madrid Insurance Services has been an absolute pleasure to work with. Their team is knowledgeable, professional, and truly cares about their clients. They took the time to explain my options thoroughly and helped me find the best coverage for my needs at a great price. The process was smooth, and their customer service is outstanding.

If you're looking for a trustworthy and efficient insurance provider, I highly recommend Madrid Insurance Services!"

- Thelma S.

"Very nice insurance and cheap, very polite workers , l recommended, Marziya the best agent thank you!"

- Orzu S.

"Marzia was the best agent I ever had did everything I needed within 30 minutes price was awesome recommend highly she was great."

- Jon D. 

"I’ve in the past have been tempted a lot to cancel but Jose !!!! What a great and sufficient worker he is. Glad he helped."

- Kalani P.

"Si necesitas aseguranza , Ellos son Los mejores en precios y polizas."

- Jesus M.

"They are so helpful and patient. It was really quick as well and gave me the best options for my car insurance. I got helped by Ana C and she was the best. I recommend her to everyone."

- Ivan H.

"Anna was amazing she helped me and my cousin transfer a title to my name. While doing so not only her but the entire staff was very friendly and positive."

- Andrew C.

"He estado con Madrid insurance y la Sra. Transito por mas de 15 años. Muy satisfecho con su servicio. Gracias"

- Jose B.

"Emos tenido nuestra Aseguransa con Madrid Insurance por más de 15 años. Tráncito siempre nos ayuda. La recomendamos mucho!"

- Rosa V.

"Marzia, was really helpful with the paper work I needed for my insurance and went beyond and gave me a copy of the paperwork."

- CA

"I am soooooo grateful for Ana & Madrid Insurance Services! Ana has been so helpful & so communicative throughout this whole process. She helped us get all our permits for our new trucking company including the MC Number & CA number. Ana also helped us get our truck insured. Ana is so attentive to all of our questions and always responds quickly! I highly, highly recommend Ana & Madrid Insurance Services!"

- Angela U.

"Estoy muy contenta con la atención y amabilidad. Muchísimas gracias."

- Fidelina E.

"I have spoken with different agents to find the best insurance that would suit my budget and needs. Madrid insurance stood out, Ana helped me through out the whole process and found the best commercial insurance for my business. Talk to Ana today if you're looking to insure your commercial trucks. She went over the top to help me. Thanks again, Ana."

- Cristina J.

"Very good customer service and very grateful I came here to get my car insurance. I recommend this business. Thank you."

- Misael S.

"Great experience and offer great prices and quotes. They have great hospitality and are very welcoming. Alvaro was very nice and friendly and was able to get me a policy that was affordable. 10/10 would recommend."

- Joseph A.

"Marzia worked so fast and was done in a few mins I didn’t have to wait in line for anything and the process was so smooth getting new plates and stickers. Definitely recommend this place."

- Samantha O.

"Gracias a yarazet por el servicio de dmvcambio de suedo, sé los recomiendo"

- Mateo P.

"Muy buen servicio, el ayuda fue excelente."

- Xola BT

"Tienen gente muy amable, me ayudaron con todo y contestaron todas mis preguntas."

- Nidiyare M.

"I want to thank Eduardo for helping us with our house insurance. He was very professional, answered all our questions. I recommend Madrid insurance."

- L. Gonzalez

"Zero regrets about choosing Madrid Insurance to handle our commercial policy. Ana always goes above and beyond to make sure that we understand every bit of our policy, there's never been a time when we didn't understand the terms with us being a new company. If your looking for a commercial policy go with Ana, she'll make sure you are getting the coverage your company needs.""

- Salina R.

"Abby is very patient with clients and has a positive energy and great customer service. The office in general is very efficient and helpful."

- Fio N.

"Great customer service! Always helpful and friendly, currently have a commercial policy with them and do not regret it. 10/10Z"

- Jonathan M.

"I highly recommend these place they are very helpful with every detail of coverage. Maria Duarte my agent. Give her the best excellent services I don’t have words for her customer services she explained every single detail coverage and they help us with getting us in the road ASAP.. I would definitely recommend my colleagues from Transportation… THANKS AGAIN FOR YOUR EXCELLENCE."

- Denise A.

"Great service, Very patient, Friendly, Great communication, Gave me all the information I asked for!"

- Erick C.

"Excellent service, Eduardo is the best agent, very kind and helpful, thank you so much for helping me with my life Insurance."

- Tonny L.

"I highly recommend Madrid Insurance Services, very thorough, fast and excellent customer service. Eduardo always provides the best service by answering any questions I have, he’s one of the best agents in the office."

- Andrea R.

"Eduardo is the best agent, very kind, excellent service. Thank you"

- Panadure R.

"Excelente servicio Yarazet me ayudo con mis servicios de Dmv, se los recomiendo 100% hablan Español."

- Francisco F.

"Eduardo siempre me brinda un excelente servicio."

- Cupertino A.

"Atención súper sociable la señorita yarazet es muy atenta muy respetable en la forma en la que atiende es muy amable y educada servicio de 5 estrellas 🌟 💯"

- Marlen S.

"I have been with Madrid more than 2 years, l love the services. Recommended! Thank you Marzia & Yarazet for alloutstanging job."

- Fernando S.

"Buenos precios, buen servicio e estado con ellos, por alrededor de dies años 👍👍👍👍"

- Alfredo S.

"Llame con urgencia para solicitar una cuota de aseguranza para mi carro por teléfono en Reseda. Eduardo contestó y fue muy amable, gentil, eficiente y profesional en ayudarme con todos los requisitos para poder agarrar mi aseguranza en muy buen precio. Recomendado al cien por siento porque brindo su confianza. Gracias Eduardo y Madrid Insurance por la gran ayuda."

- Lorena 

"Me encanta El servicio q me dio Alejandra O . ella fue muy amable y contesto todas mis dudas, sin duda q le volvere a llamar y a recomendar con mis conocidos, ya q es una linda persona y se asegura de que entiendas Los objetivos de mi aseguranza, y q era lo mejor para mis necesidades, muchas gracias Alejandra, sin duda la mejor y si yo recomiendo sus sevicios."

- Maria C. 

"Excelente atención, distintas opciones para asegurar tu auto, responden con claridad y veracidad todas tus dudas. Altamente recomendable."

- Cesar A.

"We came here for insurance and let me tell you…. It was the best experience we have ever had with an insurance service. Ana worked flawlessly and helped us setup our car insurance in 15 minutes! Thank you for your fast and helpful work Ana, I would recommend anyone to come to Madrid Insurance Services for all of their insurance needs."

- David D.

"I am always help with any questions and giving great solutions I appreciate Madrid insurance Team I have no complaints so far. Thank you."

- Karla G.

"Thank you Yarazet for finding an excellent quote for Life Insurance with cash accumulation, living benefits and retirement plan for me."

- Jacquelinne G.

"Buena relación interpersonales y buena atención al cliente, Gracias."

- Yusshy C.

"It is been 8 years that I'm with Madrid Insurance, such a amazing services they do Recomm!"

- Francisco B.

"Gracias a ana le agradezco Mucho x su tiempo buen servicio me ayuda en todo q tengo dudas de verdad buen servicio nuevamente gracias a madrid insurance."

- Javier M. 

"Excelente servicio, siempre me responden cuando tengo un problema o pregunta."

- Jose P.

"I have been with Madrid Insurance for about 6 years now. I have my business’ General Liability policy, workers comp, and commercial auto insurance. I highly recommend them to help you insure your business."

- Franklin V.

"Milvia is very helpful always answers the phone when need or calls back ASAP very helpful."

- Elizabeth B.

"I come here to do all of my registration services. They are always friendly and ve ty fast. It’s convenient when you don’t want to go to the DMV."

- Francisco L.

"This place is always so helpful and friendly. Victor went out of his way above and beyond! To help me out with my policy, first time buying a car from a dealer and I didn’t know I had to have the car insured before I could take it home and literally I called this place 30 mins before closing and Victor answered the phone I felt so terrible because I know it was late but either way he helped me out and it took some time to get everything straightened out but he never once gave me attitude or told he couldn’t do it he was there every step of the way. Many thanks Victor!!! You are the best!!!"

- Esmeralda Q.

"Great experience obtaining insurance. Very smooth process and got me the best deal for my personal needs. Would definitely recommend!"

- Sylvia C.

"I had an amazing experience with Alex, she helped me out with insurance, very nice and polite and friendly. Thanks Madrid Insurance for quick Insurance. And Thank You Alex 😊"

- Ledia C.

"Thanks You Madrid Insurance for the service, all employee are good there especially Marzia she is helping me always with my payment. Thanks You 😀"

- Angel P.

"One of the best experiences on doing all my car registration Ana is truly a very knowledgeable person."

- Marvin G.

"Una buena esperiensa por 20 años por el buen servicio que nos brinda Madrid Insurance y por lo tanto les recomiendo comucarse con ellos para brindarles el buen servicio que usted necesita!"

- Santos A.

"They are the best in town, providing the insurance services. The staff is patient understanding the needs and then guiding and providing optimal service. I would highly recommend their services. I want to specially call out for Anna who helped me with my queries."

- Ajay K.

"I went to Madrid Insurance, the services are outstanding. Ms. Marzia helped me she is a friendly employee there. Thank You Madrid Insurance!"

- Arif M.

"Ana is AMAZING!! Total lifesaver, and I’m so impressed with how quickly and efficiently she worked under our deadline, while still getting us the best rate possible. Will be moving other policies under her management as they come up for renewal. Definitely recommend this company, and Ana specifically for the white glove service. Thank you, again!"

- Erin L.

"I came to this company to get my commercial auto policy and my excess liability policy and they were absolutely the most helpful out of everyone that we reached out to. These guys are 100% reliable, and very fast turnaround. Ana helped me, would highly recommend!"

- Alexander M.

"Madrid Insurance is one of the best agency's in the valley, they help me find a good price for my auto insurance and also do DMV services, Agent Yarazet is so helpful and always helping with my needs she is pricey and kind."

- Manuel T.

"Grasias si me gustó mucho el servicio como me atendieron muchas grasias."

- Laura M.

"La mejor Aseguranza ya tengo más de 10 años con Madrid insurance y espero tener mucho más excelente servicio."

- Ana R.

"East quick fast and friendly. Best place to get insurance and if don’t want stand in a dmv line come here they will take care of you."

- Ramish M.

"Excelente Atención al Cliente. Me Ayudaron en Todo lo Que Necesité. Muy Profesionales."

- Ronny

"Yo Recomiendo Madrid Insurance Service, Inc. a Toda La Comunidad Hispana y Demás por Experiencia Propia. Yo Fui Muy Defraudado por Otras Aseguradores, Principalmente Una Que Está en Sylmar. Pero Ya Hace Como Unos Siete Años Me Recomendó Aquí Uno de Los Tantos Clientes Satisfechos y Desde Entonces He Permanecido Aquí con Madrid Ins.

Lo Que Hace Diferente a Madrid Insurance de Todas Las Demás Aseguradores Que Yo Traté Es Su Transparencia, Honestidad y Sobre Todo Que No Lo Miran a Uno Como Cliente Sino Como Amigo y Familiar de Tal Manera Que Es Un Gusto Cada Vez Que Les Visito o Cada Vez Que Trato con Ellos.

Gracias Madrid Insurance por Su Excelente Trabajo y el Trato Humano Que Siempre Me Han Brindado Desde el Primer Día Hasta Hoy."

- Nahun D.

"Employee Eduardo has always gone out of his way to follow up and provide outmost best service when needed totally recommend this company by his services."

- Nelson L.

"Wonderful experience dealing with insurance. Ms. Soraya Echeverría has helped me with all my insurance needs. She has made insurance shopping a breeze and found me the best quote of insurance."

- Erik P.

"De los mejores servicios los eh encontrado con ellos súper amables eficientes y rápidos, gracias a eduardo por ayudarme tan amablemente! :)"

- Dinora C.

"I had a great interaction with Marzia regarding my policy renewal. She's people friendly and very understanding."

- Edward K.

"Son personas muy amables.y profesionales..y contestan rapido y tienen muy buenos precios.y estoy contenta con ellos por mas de 10 aṅos"

- Patricia A.

"Madrid Insurance helped me make my policy in less than 10 minutes. Yarazet is a very friendly and professional."

-Karla P.

"Yarazet me ayudo con transacciones de DMV y fue rápido es muy buena los recomiendo 👍"

- Jamelyn R.

"Alex me ayudó a agarrar una aseguranza muy barata también me ayudó con mi renovación de placas se la recomiendo a todos también es muy amable le doy un 10 por servicio al cliente."

- Felipa R.

"Yarazet Me ayudó a procesar mi cambio de dueño de mi vehículo,y ayudó con mi póliza de Auto, Excelente servicio los recomiendo están abiertos los 7 días."

- Francisco G.

"Estoy muy contento porq me atendieron muy bien. Ana me ayudo con mi aseguranza."

- Lesbia H.

"Madrid Insurance me ayudó con mi póliza de auto y me enseñaron a crear mi propia cuenta para yo tener acceso a mi póliza Yarazet y Ana fueron muy amables, recomiendo mucho este lugar todos sus agentes hablan español y es muy conveniente para mí."

- Victor T.

"Milvia Chigua Has been the one to help my father with his business here and she has always done a wonderful job, she is very kind, patient and productive when it comes to everything his business needs. We appreciate all of her hard work, thank you very much Milvia."

- Shell C.

"Un servicio exelente pude hacer la transacción de mi registration de mi auto en un corto plazo no tuve que hacer cita tampoco línea y me dieron el sticker al instante gracias a Yarazet que amablemente me ayudo con todo este servicio muchas gracias."

- Nohemi M.

"I want to thank Yarazet at Madrid Insurance for providing me with such great customer service not only did she find the best insurance price for my needs she was also very professional and provided me with excellent service so thank you once again Yarazet for your service."

- Marcy H.

"Very professional staff, they helped me very much. Yaraset made it all clear for me. Very thankful. Very recommended!"

- Julio H.

"Madrid Insurance me ayudado suplir mis servicios ded Dmv como renovar mi registracion y recibir mi sticker al momento en menos de 10 minutos, y también me encontraron buen precio en mi póliza de carros. Yarazet es la persona que hace mis transacciones es muy amable y también se toma su tiempo para explicarme las coverturas adecuadas para mi. También me ayudo con mi seguro de vida muy profesional."

- Verenice S.

"My 5 star is for Olga and Maria who are outstanding insurance agent. They are amazing and always help with my needs."

- Rosember G.

"Hago todos mis trámites acá. Tengo mi aseguranza con Madrid y registro mis carros. Muy buen servicio y precios."

- Daniel M.

"Love this place! Being a busy working mom I don't have much time to take the day and get my registration done. For DMV services Madrid Insurance helped me with that. Not only did they help get my registration online, they updated my address, and personally hand delivered my registration. Not kidding! It was THAT easy. Now I'm going to switch brokers so they can help with my insurance. Super satisfied. Thank you Ana for everything!"

- Lynette E.

"I strongly recommend this insurance company, because they are professional and with very good service attitude, reply customers quickly and help customers solve problems."

- Michelle W.

"I have nothing but great things to say about this company! I was able to get a quote from Ana, one of the wonderful insurance brokers there, and she was able to get me a better rate with better coverage for my car within a matter of minutes. She took the time to explain the different coverages to me and which coverages are worth increasing to protect myself and my car. I have always been confused with what to choose when selecting coverage but now I am so happy to have full coverage with an excellent rate. I also process my car registration through this company. I have always hated waiting in line for the DMV and this place saves me hours! I highly recommend this company - they offer many coverages besides auto insurance - life, home, commercial, and truck insurance. Reach out to them to get a quote and make sure you ask for Ana!"

- Annie L.

"Yes, I'm giving 5 stars. Edgar, who provided me with the best customer service. He's efficient, friendly, and thorough. He answers all my questions. He's always helped with any issues I have dmv related, I don't have to go wait for hours at the DMV wasting my day and getting horrible customer service. I just call Edgar and he has everything waiting for me, no line no fuss. Without a doubt the only reason why Madrid insurance is my go to is because of Edgar. For those new costumers ask for Edgar G. Thank you Edgar !!!"

- Gladis T.

"Awesome customer service. I have all of our commercial insurance with them including our Semi-Trucks. The entire staff is very friendly and Knowledgeable. Noe and Guadalupe are the best, every time I call to add drivers and other companies to our policy they do it on a fast and timely manner, most of the time within 30 minutes or so."

- Arcy C.

"Muy buen servicio estoy con esta compañía y e referido a mis amistades y familiares y ellos también opinan lo mismo Gracias por el servicio que nos ofrecen. Gracias Edgar Gordillo un gran agente."

- Olga S.